SEWP VI

Akira Technologies is a NASA SEWP VI Contract Holder under Category B and Category C, providing federal agencies with information technology, communications and audiovisual products, services and solutions.

CONTRACT OVERVIEW

The SEWP Program enables NASA and all Federal Agencies to efficiently and effectively acquire mission critical Information Technology, Communication and Audio Visual (ITC/AV) solutions and services via a suite of contracts encompassing a diversity of business sizes and offerings. SEWP’s customized reporting, streamlined procurement processes, innovative applications, premier customer service, acquisition insight and Government/Industry partnership deliver the Best-in-Class value for the Federal Government.

NASA Solutions for Enterprise-Wide Procurement (SEWP) VI is a multi-award Government-Wide Acquisition Contract (GWAC) vehicle. It features a $20B ceiling per prime contract and a 10-year ordering period. The GWAC core purpose is to streamline procurement of commercial IT, communications, audiovisual (ITC/AV) products, cloud, cybersecurity, and related professional services. The GWAC is divided into three segments: Category A, Category B, and Category C.

Category A (ITC/AV Solutions): Covers hardware, software, cloud solutions, maintenance, and product-based services. Split into unrestricted and SBSA groups.

Category B (Enterprise-Wide Service Solutions): Focused on enterprise-level IT, communications, and audiovisual infrastructure support services (open to all sizes).

Category C (IT Mission-Based Services): Restricted to small businesses.

Akira's SEWP VI Contracts:

Category B Contract Number: 80TECH26D1889
Category C Contract Number: 80TECH26D0094

Effective Ordering Period: November 1, 2026 – October 31, 2036

Akira Program Office

Role	Name	Telephone	Email
Program Manager	Srinivas Chennamraja	703-861-4030	[email protected]
Deputy Program Manager	Aaron Lopez	563-528-5859	[email protected]
Contracts Manager	Rosemarie Floyd	703-935-1241	[email protected]

Akira PMO Group Contact:

[email protected]

FAIR OPPORTUNITY AND REQUESTS FOR QUOTES

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:

All such items are clearly marked as not yet available on their SEWP contract; and
The contractor submits a technology refreshment request to add those products to their contract

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

Installation, Warranty, and Support Terms

Because the SEWP VI Contract covers a broad and continually evolving range of products and services from multiple OEMs, installation, warranty, maintenance, and technical-support terms are not standardized at the master-contract level. Applicable terms may vary by manufacturer, product line, service offering, and prevailing commercial practices.

For solutions that include installation, warranty, maintenance, or support, the applicable scope, service levels, response times, coverage periods, and other requirements will be identified in Akira’s Technical Refresh Catalog and, as appropriate, negotiated at the Task Order level. Akira will identify relevant manufacturer or third-party warranty provisions and any proposed support offerings in its Task Order proposal response.

For questions regarding installation, warranty, or support for a specific product or service, agencies may contact Srinivas Chennamaraja and Aaron Lopez at [email protected].

SEWP VI ORDERING GUIDE

For information on:

How to obtain a quote from Akira Technologies, Inc.
Installation, basic warranty, extended warranty, technical support, software support, and other post-delivery issues
Troubleshooting a problematic order

Please contact the Akira SEWP VI Program Management Office at [email protected].

TROUBLESHOOTING A PROBLEMATIC ORDER

A performance concern, a staffing issue or an invoicing discrepancy follows a different path from technical support, with its own escalation route.

Contact task order support. Provide the contract number, task order number and a description of the issue. Most issues are resolved at this stage. (Response within one business day)
Escalate to the task order escalation contact. If the issue is not resolved or acknowledged, escalate to the second-tier contact. Issues with scope, schedule, personnel or performance are directed to the Deputy Program Manager. (If unresolved after three business days)
Escalate to the Program Manager. The Program Manager is the contractual point of contact between Akira and the NASA SEWP Program Management Office. (If unresolved after five business days)

Escalation contacts

Tier	Role	Name	Telephone	Email
1	Task Order Support	Aaron Lopez	563-528-5859	[email protected]
2	Task Order Escalation	Aaron Lopez	563-528-5859	[email protected]
3	Program Manager	Srinivas Chennamaraja	703-861-4030	[email protected]